Product Warranty

30 Day Satisfaction Guarantee – Flueblocker.com warrants that it will repair, refund or replace (at the option of the customer) any product sold within 30 days of customer receipt of product. Refunds are limited to 100% of the product purchase price, but shipping costs to and from the customer are not refundable. Satisfaction guarantee service can be obtained in North America by calling 608-467-0229, or by returning the product, transportation charges prepaid, to Flueblocker.com 706 Brooks Rd. Mauldin, SC 29662, USA. Please include a copy of the receipt or packing slip.

Shipping Policy – Standard sized Flueblockers will ship within 2 business days of when the order is placed. Custom size and shape Flueblockers can take up to 20 business days depending upon the complexity of the custom item. We reserve the right to use any carrier at our disposal for the Free Shipping offer.

Limited 1 Year Warranty – Flueblocker.com warrants that it will repair or replace (whichever it deems advisable) any product manufactured and sold by it which proves to be defective in material or workmanship within a period of one (1) year from the date of original purchase for consumer, commercial or industrial use.

This warranty extends only to the original purchaser and is not transferable or assignable without Flueblocker.com prior consent. Warranty service can be obtained in North America by returning any defective product, transportation charges prepaid, to the appropriate Flueblocker.com facility. Additional warranty information may be obtained by writing the Customer Satisfaction Department, Flueblocker.com, 706 Brooks Rd. Mauldin, SC 29662, USA.

A purchase receipt or other proof of original purchase will be required before warranty service is rendered. If found defective under the terms of this warranty, repair or replacement will be made, without charge. If found not to be defective, you will be notified and, with your consent, the item will be repaired or replaced and returned to you at your shipping expense.

This warranty covers normal use and does not cover damage or defect which results from alteration, accident, neglect, or improper installation, operation, or maintenance. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you.

Flueblocker.com’s obligation under this warranty is limited to the repair or replacement of the defective product and in no event shall Flueblocker.com or Chimney Balloon LLC be liable for consequential, indirect, or incidental damages of any kind to person or property incurred by reason of the manufacture, sale or use of any defective or non-defective product. Flueblocker.com neither assumes nor authorizes any other person to give any other warranty or to assume any other obligation or liability on its behalf.

WITH RESPECT TO CONSUMER USE OF THE PRODUCT, ANY IMPLIED WARRANTIES WHICH THE CONSUMER MAY HAVE ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL CONSUMER PURCHASE. WITH RESPECT TO COMMERCIAL, PERSONAL AND INDUSTRIAL USES OF THE PRODUCT, THE FOREGOING WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED BY OPERATION OF LAW OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Changes in Dimensions and Specifications: All dimensions and specifications shown in Flueblocker.com catalogs, literature or website are subject to change without notice.

Dated: April 29, 2015